Privacy Policy
ichhori.in
Last Updated: 20 June 2026
Effective Date: 20 June 2026
Prepared in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and DPDP Rules, 2025.
1. Introduction & Applicability
This Privacy Policy ("Policy") explains how ichhori.in ("we," "us," or "our") collects, uses, stores, shares, and protects personal data of individuals ("Data Principals") who interact with our website, services, products, and business operations.
This Policy is prepared in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable rules thereunder.
By accessing or using our services, you acknowledge that you have read and understood this Policy. We may update this Policy from time to time to reflect changes in legal requirements or our business practices.
2. Data Fiduciary Identity & Contact Information
Data Fiduciary: ichhori.in
For any privacy-related concerns, requests, or grievances, please contact:
Grievance Officer: ichhori Team
Email: hello@ichhori.in
We will acknowledge requests within 48 hours and aim to resolve them within 30 days, in accordance with applicable law.
3. Categories of Personal Data Collected
Depending on your interaction with our services, we may collect:
Name and contact details
Email address
Phone number
Financial and payment information
Health or medical information (where voluntarily provided)
Location information
Employee and recruitment-related information
Website browsing and usage information
Sources of Data Collection
We may collect data through:
Website forms
Mobile applications
Physical forms
WhatsApp and chat communications
Email correspondence
CRM and sales processes
HR and employee onboarding systems
We collect only the information necessary for the purposes described in this Policy.
4. Purposes of Data Processing
We process personal data for purposes including:
Providing and improving our services
Responding to inquiries and customer support requests
Managing customer relationships
Processing transactions and payments
Communicating important service updates
Complying with legal and regulatory obligations
Internal analytics and business improvement
Recruitment and employee management activities
We do not process personal data for purposes incompatible with those disclosed at the time of collection without obtaining fresh consent where required.
5. Consent Framework
Where required by law, we obtain consent that is:
Free
Specific
Informed
Unambiguous
Data Principals may withdraw consent at any time by contacting:
Email: hello@ichhori.in
Upon receiving a valid withdrawal request, we will stop processing personal data for the relevant purpose and delete such data where no other legal basis for retention exists.
6. Rights of Data Principals
Under the DPDP Act, Data Principals may exercise the following rights:
Right to Access
Request a summary of personal data being processed and details regarding its processing.
Right to Correction
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of personal data that is no longer necessary for the purpose for which it was collected, subject to legal retention requirements.
Right to Grievance Redressal
Submit grievances regarding personal data processing.
To exercise these rights, contact:
Email: hello@ichhori.in
If you are not satisfied with our response, you may approach the Data Protection Board of India, subject to applicable law.
7. Third-Party Sharing & Data Processors
We may engage trusted third-party service providers to process personal data on our behalf.
These providers are contractually required to:
Process data only on our instructions
Maintain appropriate security safeguards
Comply with applicable privacy laws
We do not sell personal data to third parties.
Information about our current processors may be requested by contacting us at hello@ichhori.in.
8. Data Retention & Erasure
We retain personal data only for as long as necessary to:
Fulfil the purposes for which it was collected
Meet contractual obligations
Comply with legal and regulatory requirements
Personal data that is no longer required will be securely deleted or anonymized.
Data Principals may request deletion of their personal data by contacting us.
9. Security Safeguards
We implement reasonable technical and organizational measures to protect personal data, including:
Access controls
Authentication mechanisms
Encryption where appropriate
Secure storage practices
Periodic security reviews
While we strive to protect personal data, no method of transmission or storage is completely secure.
Data Breach Notification
In the event of a personal data breach, we will take appropriate action and provide notifications as required under applicable law.
10. Grievance Redressal Mechanism
For any complaints, concerns, or requests regarding this Privacy Policy or personal data processing:
Grievance Officer: ichhori Team
Email: hello@ichhori.in
We aim to:
Acknowledge grievances within 48 hours
Resolve grievances within 30 days
11. Updates to This Privacy Policy
We may revise this Privacy Policy periodically.
Material changes will be communicated through:
Website notifications
Email communications (where applicable)
The latest version will always be available on this page along with the updated effective date.
Continued use of our services after changes become effective constitutes acceptance of the revised Policy, to the extent permitted by law.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
ichhori.in
Email: hello@ichhori.in
This Privacy Policy is intended to comply with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023.